Shipping & Delivery

We provide a standard shipping process with an estimated delivery time  between 3-5 business days. Shipping cost will be calculated during

the Checkout Process. To save on Shipping Cost, a Collection option is available during Checkout. Collections are on Wednesdays and Fridays in Benoni, Northmead . Timeslots and Pick up Location will be communicated Via Email or WhatsApp.

Products are delivered to the address provided by you and in the manner outlined in the order summary.

 

Upon delivery, please check the content and report any issues promptly using the contact details provided in this document or as outlined in the delivery note. If the parcel appears visibly damaged, you may refuse to accept it.

 

​

Failed delivery

We are not liable for delivery errors due to incorrect or incomplete information provided by you during the purchasing process nor for any damage or delays after delivery to a carrier organised by you and not offered or recommended by us.

 

If the goods are not received or collected at the time or within the period specified, they will be returned to us. We will contact you to schedule a second delivery attempt or to agree on a future course of action.

 

Unless otherwise agreed, each delivery attempt after the second one will be at your expense.

 

Tracking orders

 

Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier’s website.

 

​
​